Things you should know
File size has to match product:
When placing an order and uploading your file(s)
always make sure the size of the file matches the size
of your product otherwise your order will get delayed
Example: Product 8.5x11 but file uploaded 8.5x5.5
Bleed or not:
When printing goes all the way
to the edge it’s called Bleed or
Full Bleed click here to find out
more, so whatever goes all the way to the edge needs
to extend beyond the cut line by 1/8” or .125” on all four
side which will be trimmed off so there is no white.
What file format to use:
We print preferably from PDF but can also print from:
DOC, PUB, PPT, JPEG, JPG, PNG, TIFF, AI & PSD
Any of above file formats except pfg will delay your order
because we have to email you a pdf proof for
your approval. The production time starts from the
time you approve the proof.
Turn around/Production time:
Our cut off time is 11:00am, Once we receive your order
one of our trained staff will check your order/files usually
the same day sometimes next day and send the order to
production. If there are any issues we will contact you &
once the issue has been resolved the production time
starts not from the time your order was placed.
Download Templates:
Click on the links below to download our templates:
(AI, PDF and JPEG):
Black & White 8.5x5.5 Template
Black & White 4.25x11 Template
Black & White 4.25x5.5 Template
Preferred file format: pdf
Accepted file formats: DOC, PUB, PPT, JPEG, JPG,
PNG, TIFF, AI & PSD
Any of above file formats will delay your order
because we have to email you a pdf proof for
your approval. The production time starts from the
time you approve the proof.
Resolution: 300 DPI
Printing in Black and White:
Keep in mind if you use other colors than black
on your file and you choose “Black and white printing”
all colors will print in different shades of Gray, for example
color Blue will print a darker shade of gray versus
yellow which will print in lighter shade of Gray.
Printing in Color/Color Space:
We prefer CMYK, if you use RGB,
sometimes the print colors maybe different than
what you are expecting.
Fonts: Always flatten your files/documents and outline
the font because if you use a special font that we don’t
have the system will replace your fonts and it will look
different.