Help Center & FAQ

What is bleed?

Artwork extended 1/8" on all 4 sides to allow for cutter variance.

How should I submit my files when ordering a Catalog or Mini Catalog?

Always submit your files as single pages. Our automated imposition software will do the rest.

Should I submit my files as reader/page spreads or printer spreads?

Always submit your files as single pages or page spread not print spread. Our automated imposition software will do the rest.

What is Rich Black Text?

Rich black text is 4 Color type. Small text may appear fuzzy in rich black. For best results, set your black text to 100% Black for smaller print.

What values should I use for Rich Black?

We recommend 30% Cyan, 30% Magenta, 30% Yellow and 100% Black. Please keep total ink coverage at 300% or less.

How do I create outlines in Illustrator?

This option is under the Type menu called "Create Outlines" (Mac: Command + Shift + O) (Windows: Control + Shift + O).

Can you create outlines in Photoshop?

Yes, the option is called "Convert to Shape." This option is under the Layer menu, Type, option Convert to Shape.

How much Bleed do I need?

We require all files be sent with 1/8" on all sides.

What does too close to trim mean?

When nonbleeding information is near or on the trim line. We ask for a 1/8" margin for all nonbleeding information.

What resolution should my file be?

We ask that all images and artwork be no less the 300dpi.

How do I convert my artwork to CMYK in Photoshop?

This option is under Image menu, Mode, option CMYK Color.

Why are my drop shadows low resolution in Illustrator?

The default setting is 72dpi. To change this, go to the menu option Effect, then select "Document Raster Effects Settings" and change to High (300 ppi).

How do I fix Transparency issues?

The simplest way in most programs is to raster together all images, artwork & transparencies into one layer, keeping your type on top in a separate layer.

What does low res mean?

Low resolution is typically 200 dpi or lower. We recommend 300 dpi at 100% of picture placement.